Contact : 040-23473333 , +91-7799987272

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FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

How often does availability change?

Rates and availability changes minute-by-minute. We recommend that you reserve now for immediate confirmation. In most cases, you will be able to change or cancel your reservation without penalty, though some rates do require a deposit. Be sure to read the Rate Terms carefully.

Are reservations confirmed immediately?

Yes. We only offer rates that are confirmed as available. Reservations are confirmed immediately with the hotel.

Will I receive a confirmation email?

Yes. Immediately after making your reservation, you will be sent an email which will include your hotel confirmation number.

How many people may I have in my room?

Reservations made on our site are for the industry-standard based on double occupancy. An additional person in the room may be subject to room type availability and will require an additional charge.

When will I need to pay for the reservation?

In most cases, you will only be charged for your first night. Deposit details will be included in the Rate Terms.

Why do I need to provide a credit card to make my reservation?

A credit card is required by the hotel to confirm your reservation. You will be charged THE FIRST NIGHT, unless your reservation is prepaid.

How could I change my reservation after it’s been made?

It is easy to change your reservation after it is made. You may contact us 24 hours a day, 7 days a week, by phone or by email.

Our contact information is available on our web site, and in your confirmation email. Many reservations may be changed or cancelled without additional fees; we recommend reading the Rate Terms carefully when booking.

SALES AND MARKETING

Director of Sales
Ms. Poonam Sharma -
Moblie: +91 7799987272, Email: poonam.sharma@trancehotels.com

Reservation Office
Phone: 040 - 23473333, Email: reservationstgf@trancehotels.com

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